On 1-8-18 we had a water pipe in the attic of our condo to freeze and burst due the winter cold spell. We live in North Carolina, approximately 5 hrs away. We’ve owned our condo for 30 years and never been a problem of this nature before. This was a busy time for the Myrtle Beach water restoration businesses. Our insurance company referred several restoration businesses, Duraclean was also recommended by a resident in the area. When we arrived that evening,we were in total shock, condo was completely ruined, sheet rock off wall and ceilings, water standing on floor, all furniture ruined, we were totally devastated. 1-9-18 Duraclean met us at condo, Mr. Bill Thaggard and Mr. Kieth Kropp met us at condo, They assured us that condo could be cleaned out, dried out, and restored. Their humility, care, friendliness, and consideration they showed to us gave us a peace and comfort knowing that they were respecting our feelings and bewilderment. Needless to say how happy and pleased we are of the results. Every employee was respectful, helpful, and tried their best to appease us every way they could. Condo looks like new, kitchen cabinets, bathroom fixtures, new sheet rock on walls and ceilings, new appliances, and carpet. All done in a professional manner and workmanship to be appreciated. We cannot express our appreciation and heart felt thanks to Kieth and his company, Duraclean. I would highly recommend them for any cleaning or restoration project.
I had my carpets cleaned by Duraclean & I can’t believe what a great job they did. My carpets look like they are brand new. Great job & great guys.
Your representatives came to our home for duct cleaning. Both Paul & George were on time, efficient, helpful and spotless in their clean up. Thank you to both gentlemen!
I would certainly use Duraclean Services again.
Thank you & the guys that came out to clean our carpets & floors were FANTASTIC!!! Great Job Guys!
“Duraclean always does an amazing job! They are always on-time, quick, yet very thorough!”